Based on public reviews and response behavior.
600 reviews over 456 days (about 40 per month). Busiest month: 15% of reviews.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026
Score
53.3
Industry average 61.8
8.5 below average
Rating
4.75
Industry average 4.22
0.53 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering December 2024 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,957 ranked companies in Food & Beverage (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 381 mentions with a sentiment score of 81.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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