Grayson Living

Home & Living • United Statesgraysonliving.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−51.1 vs. last month4.43 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#453of 675

Top 67% · Mid Pack

#1 (best)#675 (worst)

#451Peer

#452Peer

#453This company

#454Peer

#455Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral0%
Negative22%

Sentiment Balance

Covering December 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.3%

Customer Support

19.3%

Product Quality

15.5%

Response Speed

9.0%

Communication

8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

78.8%

4★

5.2%

3★

4.2%

2★

3.8%

1★

8.0%

Based on 600 analyzed reviews. Sentiment is slipping: 82.6% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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