Based on public reviews and response behavior.
100 reviews over 786 days (about 3.9 per month). Busiest month: 9% of reviews. Languages: en 89%, unknown 10%, fr 1%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
56.2
Industry average 63.6
7.4 below average
Rating
3.86
Industry average 4.19
0.33 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 40% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.163 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 8% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
