Customereye

Axos Bank

Finance & Insuranceaxosbank.com

Review data last updated .

Based on public reviews and response behavior.

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612 reviews over 946 days (about 20 per month). Busiest month: 11% of reviews. Languages: en 100%, fr 0%.

Overall Score

56/100
−24.7 vs. last month3.15 ★ average rating · 612 reviews
56/100 from 612 reviews over 31 months, high confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score56.1vs 58.52.4Rating3.15vs 4.090.94Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#572of 1022 ranked in Finance & Insurance
Top 56% · Mid Pack
#1 (best)#1022 (worst)
#570Peer
#571Peer
#572This company
#573Peer
#574Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

53% of reviews positive, 47% negative

53%
positive
  • Positive53%
  • Neutral1%
  • Negative47%

Sentiment Balance

Covering August 2026 — 61 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 38% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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