Based on public reviews and response behavior.
612 reviews over 946 days (about 20 per month). Busiest month: 11% of reviews. Languages: en 100%, fr 0%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
56.1
Industry average 63.6
7.5 below average
Rating
3.15
Industry average 4.19
1.04 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 47% negative
Covering August 2026 — 61 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 38% negative and 2% neutral.
Share of theme mentions
Themes from the 612 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 17% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 125 mentions with a sentiment score of 72.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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