Customereye

Gongs Unlimited

General Retail & Marketplaces • Lincolngongs-unlimited.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
−10.0 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#8of 359
Top 2% · Top Tier
#1 (best)#359 (worst)
#6Peer
#7Peer
#8This company
#9Peer
#10Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering February 2023 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.2%
Product Quality
21.0%
Response Speed
17.9%
Customer Support
13.9%
Loyalty
10.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • Built from a negative-review share of 14.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.5%
4
2.2%
3
1.5%
2
0.7%
1
1.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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