Customereye

GlowRight

Home & Living • United Statesglowright.co

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−2.0 vs. last month3.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#544of 675
Top 81% · Bottom Tier
#1 (best)#675 (worst)
#542Peer
#543Peer
#544This company
#545Peer
#546Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering December 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 36% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.3%
Delivery Shipping
13.7%
Pricing
13.3%
Onboarding
12.2%
Loyalty
11.2%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 13.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
52.7%
4
12.5%
3
8.2%
2
8.5%
1
18.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 67.4% of reviews in the last three months were positive, compared with 71.0% in the three months before that.

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