Based on public reviews and response behavior.
200 reviews over 32 days (about 190 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,831 ranked companies · benchmark 22 Oct 2026
Score
57.7
Industry average 67.9
10.2 below average
Rating
4.92
Industry average 4.44
0.48 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering September 2026 — 111 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 14% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,831 ranked companies in Home & Living (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 57.7 sits in the bottom quarter of about 6,800 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 3% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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