Customereye

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Software & Web Servicesglobe2.net

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,987 days (about 1.5 per month). Busiest month: 5% of reviews. Languages: en 100%.

Overall Score

53/100
4.98 ★ average rating · 100 reviews
53/100 from 100 reviews over 12 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

52.8

Industry average 61.8

9.0 below average

Rating

4.98

Industry average 4.15

0.83 above average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2353of 3146 ranked in Software & Web Services
Top 75% · Mid Pack
#1 (best)#3146 (worst)
#2351Peer
#2352Peer
#2353This company
#2354Peer
#2355Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 20% negative

77%
positive
  • Positive77%
  • Neutral3%
  • Negative20%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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