Customereye

Testfile

Software & Web Servicestestfile.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 368 days (about 8.3 per month). Busiest month: 17% of reviews. Languages: en 93%, pt 2%, de 1%.

Overall Score

53/100
−37.5 vs. last month4.89 ★ average rating · 100 reviews
53/100 from 100 reviews over 12 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

52.7

Industry average 61.8

9.1 below average

Rating

4.89

Industry average 4.15

0.74 above average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2358of 3146 ranked in Software & Web Services
Top 75% · Mid Packdown 929 from last month
#1 (best)#3146 (worst)
#2356Peer
#2357Peer
#2358This company
#2359Peer
#2360Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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