Customereye

Recycled Software

Software & Web Services • United Statesrecycled-software.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+5.0 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#229of 363
Top 63% · Mid Pack
#1 (best)#363 (worst)
#227Peer
#228Peer
#229This company
#230Peer
#231Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
16.4%
Product Quality
14.3%
Problem Resolution
12.0%
Onboarding
11.0%
Response Speed
10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 36.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.7%
4
7.7%
3
1.0%
2
0.8%
1
4.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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