GHOST

Beauty & Wellness • United Statesghostlifestyle.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−10.2 vs. last month4.78 ★ average rating · 1,054 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#53of 351

Top 15% · Top Tier

#1 (best)#351 (worst)

#51Peer

#52Peer

#53This company

#54Peer

#55Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering July 2026 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,049 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.6%

Product Quality

14.7%

Response Speed

13.7%

Delivery Shipping

11.9%

Problem Resolution

11.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 20.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.6%

4★

1.8%

3★

0.7%

2★

1.1%

1★

3.8%

Based on 1,054 analyzed reviews. Sentiment is holding steady: 94.4% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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