Based on public reviews and response behavior.
448 reviews over 1,760 days (about 7.8 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%, cy 0%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 64.8, rating 4.38 stars, reply rate 37.2%, over 847 ranked companies · benchmark 3 Nov 2026
Score
52.8
Industry average 64.8
12.0 below average
Rating
4.10
Industry average 4.38
0.28 below average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 18% negative
Covering June 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 448 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 847 ranked companies in Pet Products & Supplies (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.336). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 1% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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