Customereye

Security Camera Warehouse

Home & Living • United Statesgetscw.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#20of 675
Top 3% · Top Tier
#1 (best)#675 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering April 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.9%
Product Quality
20.7%
Loyalty
11.4%
Delivery Shipping
10.6%
Response Speed
8.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 15.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.5%
4
4.7%
3
2.0%
2
1.0%
1
1.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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