Based on public reviews and response behavior.
100 reviews over 3,085 days (about 1 per month). Busiest month: 90% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
57.7
Industry average 66.6
8.9 below average
Rating
4.81
Industry average 4.37
0.44 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering October 2017 — 90 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 4% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 91.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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