Customereye

Fine Linens

Home & Living • United Statesfinelinens.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 3,102 days (about 5.9 per month). Busiest month: 6% of reviews.

Overall Score

56/100
4.84 ★ average rating · 600 reviews
56/100 from 600 reviews over 43 months, high confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

55.6

Industry average 67.9

12.3 below average

Rating

4.84

Industry average 4.44

0.40 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4415of 5448 ranked in Home & Living
Top 81% · Bottom Tierdown 1 from last month
#1 (best)#5448 (worst)
#4413Peer
#4414Peer
#4415This company
#4416Peer
#4417Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering June 2018 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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