Customereye

Interlude

Healthcare & Medical • United Statesgetinterlude.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 76 days (about 40 per month). Busiest month: 45% of reviews. Languages: en 91%, unknown 7%, it 1%.

Overall Score

51/100
Short observation window (76 days)
−8.3 vs. last month4.88 ★ average rating · 100 reviews
51/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

51.0

Industry average 66.2

15.2 below average

Rating

4.88

Industry average 4.37

0.51 above average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1933of 2252 ranked in Healthcare & Medical
Top 86% · Bottom Tierdown 161 from last month
#1 (best)#2252 (worst)
#1931Peer
#1932Peer
#1933This company
#1934Peer
#1935Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Response Speed
Hidden
Delivery Shipping
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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