Customereye

Gadgetward

Tech & Electronics • Canadagadgetward.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

49/100
+6.8 vs. last month4.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#92of 127
Top 72% · Mid Pack
#1 (best)#127 (worst)
#90Peer
#91Peer
#92This company
#93Peer
#94Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering October 2024 — 38 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.4%
Pricing
14.1%
Response Speed
13.7%
Product Quality
11.7%
Customer Support
10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • •Built from a negative-review share of 24.7% across this company's analyzed reviews.
  • •11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5★
74.2%
4★
10.0%
3★
2.2%
2★
2.7%
1★
11.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 66.4% of reviews in the last three months were positive, compared with 71.0% in the three months before that.

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