Mobilecashmate

Tech & Electronics • Birminghammobilecashmate.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

31/100

−6.0 vs. last month1.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#125of 127

Top 98% · Bottom Tier

#1 (best)#127 (worst)

#123Peer

#124Peer

#125This company

#126Peer

#127Peer

Overall Customer Sentiment

Below Average

38% of reviews positive, 60% negative

38%

positive

Positive38%
Neutral2%
Negative60%

Sentiment Balance

Covering January 2019 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

23.4%

Loyalty

18.0%

Pricing

15.9%

Delivery Shipping

11.6%

Product Quality

8.8%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 23.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.6avg rating

5★

11.0%

4★

2.0%

3★

1.7%

2★

5.0%

1★

80.3%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights