G. Network

Software & Web Services • United Kingdomg.network

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

61/100

3.87 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#80of 363

Top 22% · Top Tier

#1 (best)#363 (worst)

#78Peer

#79Peer

#80This company

#81Peer

#82Peer

Overall Customer Sentiment

Category Leader

68% of reviews positive, 30% negative

68%

positive

Positive68%
Neutral2%
Negative30%

Sentiment Balance

Covering June 2025 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,080 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2025.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.2%

Product Quality

16.9%

Loyalty

15.0%

Response Speed

13.3%

Problem Resolution

9.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 29.5% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

61.7%

4★

6.5%

3★

6.7%

2★

7.1%

1★

18.0%

Based on 1,100 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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