Freya Treasures

General Retail & Marketplaces • United Statesfreyatreasures.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−8.4 vs. last month3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#203of 359

Top 57% · Mid Pack

#1 (best)#359 (worst)

#201Peer

#202Peer

#203This company

#204Peer

#205Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.0%

Product Quality

23.9%

Loyalty

11.3%

Pricing

9.5%

Customer Support

8.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 9.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 21.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

64.0%

4★

11.3%

3★

2.0%

2★

1.5%

1★

21.2%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 15.2% in the three months before that.

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