Based on public reviews and response behavior.
947 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 88%, unknown 11%, es 1%.
Shipping & Delivery average: score 54.7, rating 3.63 stars, reply rate 37.2%, over 502 ranked companies · benchmark 3 Nov 2026
Score
64.8
Industry average 54.7
10.1 above average
Rating
4.30
Industry average 3.63
0.67 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering July 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 502 ranked companies in Shipping & Delivery (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.293 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.153). Review the worst months in the trend data to identify specific operational or product issues.
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