Shipping & Delivery • United Kingdomwww.skynetexpress.com
Review data last updated .
Based on public reviews and response behavior.
334 days of reviews, with a steady monthly review flow. Busiest month: 25% of reviews. Languages: it 88%, en 11%, pt 1%.
Shipping & Delivery average: score 54.7, rating 3.63 stars, reply rate 37.2%, over 502 ranked companies · benchmark 3 Nov 2026
Score
64.6
Industry average 54.7
9.9 above average
Rating
4.19
Industry average 3.63
0.56 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering April 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Reviews are mostly in Italian
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 502 ranked companies in Shipping & Delivery (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.226 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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