Based on public reviews and response behavior.
100 reviews over 1,691 days (about 1.8 per month). Busiest month: 10% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
64.2
Industry average 53.7
10.5 above average
Rating
3.15
Industry average 3.76
0.61 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 36% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Response Speed" is the strongest recurring theme in the reviews: 35 mentions with a sentiment score of 73.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.15 stars is 0.7 below the Shipping & Delivery average of 3.8. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
