Based on public reviews and response behavior.
Among fully-analyzed Pet Products & Supplies companies
83% of reviews positive, 16% negative
Covering April 2019 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Showing 1,155 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2019.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,169 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.
