Customereye

Bailey's CBD

Pet Products & Supplies • United Statesbaileyscbd.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−40.9 vs. last month4.61 ★ average rating · 1,503 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#155of 263
Top 59% · Mid Pack
#1 (best)#263 (worst)
#153Peer
#154Peer
#155This company
#156Peer
#157Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,503 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.1%
Product Quality
18.1%
Delivery Shipping
17.4%
Loyalty
12.6%
Response Speed
11.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 19.9% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.2%
4
5.4%
3
2.7%
2
2.7%
1
5.1%

Based on 1,503 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 95.7% in the three months before that.

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