Based on public reviews and response behavior.
100 reviews over 545 days (about 5.6 per month). Busiest month: 14% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 64.8, rating 4.38 stars, reply rate 37.2%, over 846 ranked companies · benchmark 1 Nov 2026
Score
57.3
Industry average 64.8
7.5 below average
Rating
4.68
Industry average 4.38
0.30 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 846 ranked companies in Pet Products & Supplies (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.381). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 20% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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