Customereye

Freak Athlete

Sports & Fitness • United Statesfreakathleteessentials.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#106of 174
Top 61% · Mid Pack
#1 (best)#174 (worst)
#104Peer
#105Peer
#106This company
#107Peer
#108Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.8%
Delivery Shipping
15.4%
Customer Support
13.8%
Response Speed
10.4%
Onboarding
9.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 24.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
80.3%
4
6.3%
3
5.2%
2
1.0%
1
7.2%

Based on 600 analyzed reviews. Sentiment is slipping: 70.0% of reviews in the last three months were positive, compared with 89.7% in the three months before that.

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