Customereye

FOREVER

Professional Services • United Statesforever.com

Review data last updated .

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

86/100
−10.8 vs. last month4.66 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#3of 517
Top 1% · Top Tier
#1 (best)#517 (worst)
#1Peer
#2Peer
#3This company
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering July 2026 — 26 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 998 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.3%
Customer Support
16.4%
Delivery Shipping
14.5%
Onboarding
12.0%
Loyalty
11.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • •Built from a negative-review share of 19.8% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
82.5%
4★
8.2%
3★
4.6%
2★
2.5%
1★
2.2%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 98.6% of reviews in the last three months were positive, compared with 94.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis