Energy Control Technologies, Inc.

Professional Services • United Statesenergycontrol.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

4.25 ★ average rating · 437 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#456of 517

Top 88% · Bottom Tier

#1 (best)#517 (worst)

#454Peer

#455Peer

#456This company

#457Peer

#458Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 415 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.5%

Response Speed

15.6%

Customer Support

14.4%

Product Quality

11.8%

Loyalty

8.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 6.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 47.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

73.2%

4★

6.4%

3★

4.3%

2★

4.1%

1★

11.9%

Based on 437 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 84.6% in the three months before that.

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