Customereye

Flagwix

Home & Living • United Statesflagwix.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
−22.2 vs. last month4.69 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#5of 675
Top 1% · Top Tier
#1 (best)#675 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 284 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.1%
Delivery Shipping
24.0%
Loyalty
12.0%
Customer Support
11.0%
Response Speed
9.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.7%
4
6.0%
3
2.0%
2
0.7%
1
4.7%

Based on 300 analyzed reviews. Sentiment is holding steady: 87.5% of reviews in the last three months were positive, compared with 87.1% in the three months before that.

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