Customereye

Mitre Linen

Home & Living • United Kingdomwww.mitrelinen.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 126 days (about 48 per month). Busiest month: 29% of reviews. Languages: en 100%.

Overall Score

71/100
Short observation window (126 days)
4.76 ★ average rating · 200 reviews
71/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

71.3

Industry average 67.9

3.4 above average

Rating

4.76

Industry average 4.44

0.32 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2421of 5448 ranked in Home & Living
Top 44% · Upper Halfup 66 from last month
#1 (best)#5448 (worst)
#2419Peer
#2420Peer
#2421This company
#2422Peer
#2423Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 12% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering September 2026 — 45 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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