Based on public reviews and response behavior.
53 reviews over 1,418 days (about 1.1 per month). Busiest month: 42% of reviews. Languages: en 64%, ar 11%, id 8%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 21 Oct 2026
Score
53.8
Industry average 62.0
8.2 below average
Rating
3.85
Industry average 4.09
0.24 below average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 42% negative
Covering October 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 53 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,562 ranked companies in Finance & Insurance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.169 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 11 mentions with a sentiment score of 77.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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