Based on public reviews and response behavior.
74 reviews over 2,478 days (about 0.9 per month). Busiest month: 14% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 21 Oct 2026
Score
53.7
Industry average 62.0
8.3 below average
Rating
4.32
Industry average 4.09
0.23 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering June 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,562 ranked companies in Finance & Insurance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 85.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
