Based on public reviews and response behavior.
100 reviews over 350 days (about 8.7 per month). Busiest month: 25% of reviews. Languages: en 92%, es 3%, fr 2%.
Software & Web Services average: score 60.3, rating 4.04 stars, reply rate 35.6%, over 2,348 ranked companies · benchmark 1 Nov 2026
Score
56.7
Industry average 60.3
3.6 below average
Rating
4.40
Industry average 4.04
0.36 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,348 ranked companies in Software & Web Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.373). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 61% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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