Customereye

AliboxTv

Software & Web Services • Canadaaliboxtv.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

53/100
+18.8 vs. last month4.41 ★ average rating · 318 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#169of 363
Top 47% · Upper Half
#1 (best)#363 (worst)
#167Peer
#168Peer
#169This company
#170Peer
#171Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 288 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.5%
Product Quality
18.0%
Loyalty
15.0%
Problem Resolution
10.0%
Response Speed
8.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • •Built from a negative-review share of 24.9% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
76.4%
4★
10.1%
3★
1.6%
2★
1.9%
1★
10.1%

Based on 318 analyzed reviews. Sentiment is holding steady: 93.5% of reviews in the last three months were positive, compared with 89.5% in the three months before that.

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