Formula 1

General Retail & Marketplaces • United Kingdomf1store.formula1.com

Review data last updated August 16, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

42/100

+2.5 vs. last month3.66 ★ average rating · 750 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#310of 359

Top 86% · Bottom Tier

#1 (best)#359 (worst)

#308Peer

#309Peer

#310This company

#311Peer

#312Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 38% negative

59%

positive

Positive59%
Neutral3%
Negative38%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 743 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.0%

Product Quality

20.5%

Response Speed

12.9%

Loyalty

8.4%

Pricing

8.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 38.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

54.0%

4★

10.3%

3★

6.0%

2★

7.3%

1★

22.4%

Based on 750 analyzed reviews. Sentiment is holding steady: 23.5% of reviews in the last three months were positive, compared with 28.0% in the three months before that.

Unlock full insights