Based on public reviews and response behavior.
100 reviews over 1,193 days (about 2.5 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 99%, ja 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 25 Oct 2026
Score
45.8
Industry average 66.5
20.8 below average
Rating
3.81
Industry average 4.38
0.57 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering December 2022 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.176). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 45.8 sits in the bottom quarter of about 3,000 ranked Healthcare & Medical companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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