Customereye

Straight Teeth Direct

Healthcare & Medical • United Kingdomstraightteethdirect.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 839 days (about 3.6 per month). Busiest month: 13% of reviews. Languages: en 99%, fr 1%.

Overall Score

46/100
−33.4 vs. last month3.31 ★ average rating · 100 reviews
46/100 from 100 reviews over 16 months, moderate confidence.

Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 25 Oct 2026

Score

45.7

Industry average 66.5

20.8 below average

Rating

3.31

Industry average 4.38

1.07 below average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2741of 2989 ranked in Healthcare & Medical
Top 92% · Bottom Tierdown 292 from last month
#1 (best)#2989 (worst)
#2739Peer
#2740Peer
#2741This company
#2742Peer
#2743Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 31% negative

69%
positive
  • Positive69%
  • Neutral0%
  • Negative31%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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