Based on public reviews and response behavior.
57 reviews over 1,237 days (about 1.4 per month). Busiest month: 12% of reviews. Languages: en 100%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 25 Oct 2026
Score
45.9
Industry average 66.5
20.6 below average
Rating
2.61
Industry average 4.38
1.77 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 58% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 57 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.478 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.9 sits in the bottom quarter of about 3,000 ranked Healthcare & Medical companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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