Customereye

Expert Market

Professional Servicesexpertmarket.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 769 days (about 4 per month). Busiest month: 32% of reviews. Languages: en 100%.

Overall Score

43/100
3.63 ★ average rating · 100 reviews
43/100 from 100 reviews over 7 months, moderate confidence.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

42.6

Industry average 66.0

23.4 below average

Rating

3.63

Industry average 4.35

0.72 below average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1076of 1150 ranked in Professional Services
Top 94% · Bottom Tier
#1 (best)#1150 (worst)
#1074Peer
#1075Peer
#1076This company
#1077Peer
#1078Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering January 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Communication
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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