Based on public reviews and response behavior.
52 reviews over 3,857 days (about 0.4 per month). Busiest month: 12% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 25 Oct 2026
Score
33.2
Industry average 63.9
30.7 below average
Rating
2.52
Industry average 4.22
1.70 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 60% negative
Covering January 2023 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 52 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.124 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 33.2 sits in the bottom quarter of about 3,300 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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