Based on public reviews and response behavior.
999 reviews over 526 days (about 58 per month). Busiest month: 21% of reviews. Languages: en 93%, unknown 7%, af 0%.
These figures describe an earlier period, not the last 12 months.
Food & Beverage average: score 63.2, rating 4.24 stars, reply rate 33.9%, over 2,225 ranked companies · benchmark 1 Nov 2026
Score
61.1
Industry average 63.2
2.1 below average
Rating
3.75
Industry average 4.24
0.49 below average
Reply rate
—
Industry average 33.9%
not measured
Not ranked
no reviews in the last 12 months
58% of reviews positive, 40% negative
Covering April 2024 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 999 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,225 ranked companies in Food & Beverage (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 260 mentions with a sentiment score of 72.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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