Based on public reviews and response behavior.
509 reviews over 2,991 days (about 5.2 per month). Busiest month: 3% of reviews. Languages: en 99%, unknown 1%.
Healthcare & Medical average: score 66.1, rating 4.36 stars, reply rate 46.1%, over 2,261 ranked companies · benchmark 2 Nov 2026
Score
60.1
Industry average 66.1
6.0 below average
Rating
4.09
Industry average 4.36
0.27 below average
Reply rate
—
Industry average 46.1%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 509 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,261 ranked companies in Healthcare & Medical (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.264). Review the worst months in the trend data to identify specific operational or product issues.
"Loyalty" is the strongest recurring theme in the reviews: 240 mentions with a sentiment score of 84.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
