Customereye

Henry Meds

Healthcare & Medical • United Stateshenrymeds.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−1.8 vs. last month4.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#339of 615
Top 55% · Mid Pack
#1 (best)#615 (worst)
#337Peer
#338Peer
#339This company
#340Peer
#341Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering August 2024 — 383 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.4%
Onboarding
15.7%
Product Quality
14.2%
Response Speed
11.0%
Pricing
10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.7%
4
4.7%
3
2.2%
2
2.5%
1
6.0%

Based on 600 analyzed reviews.

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