Based on public reviews and response behavior.
200 reviews over 969 days (about 6.3 per month). Busiest month: 45% of reviews. Languages: en 87%, unknown 9%, es 2%.
Healthcare & Medical average: score 66.1, rating 4.36 stars, reply rate 46.1%, over 2,261 ranked companies · benchmark 2 Nov 2026
Score
60.0
Industry average 66.1
6.1 below average
Rating
3.08
Industry average 4.36
1.28 below average
Reply rate
—
Industry average 46.1%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 47% negative
Covering April 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,261 ranked companies in Healthcare & Medical (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.235 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Response Speed" is the strongest recurring theme in the reviews: 28 mentions with a sentiment score of 70.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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