Based on public reviews and response behavior.
154 reviews over 48 days (about 98 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 99%, af 1%, fr 1%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
70.0
Industry average 66.0
4.0 above average
Rating
4.46
Industry average 4.35
0.11 above average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering August 2026 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 13% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 154 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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