Professional Services • United Kingdomfurniture-work.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 171 days (about 36 per month). Busiest month: 22% of reviews. Languages: en 100%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
70.1
Industry average 66.2
3.9 above average
Rating
4.33
Industry average 4.38
0.05 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 26% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.117 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 90% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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