Based on public reviews and response behavior.
88 reviews over 1,770 days (about 1.5 per month). Busiest month: 7% of reviews. Languages: en 99%, de 1%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,431 ranked companies · benchmark 24 Oct 2026
Score
59.4
Industry average 66.1
6.7 below average
Rating
3.61
Industry average 4.34
0.73 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 88 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,431 ranked companies in Beauty & Wellness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 76.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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