eufy by Anker

Appliances & Home Electronics • United Stateseufylife.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

33/100

−10.5 vs. last month2.57 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#182of 189

Top 96% · Bottom Tier

#1 (best)#189 (worst)

#180Peer

#181Peer

#182This company

#183Peer

#184Peer

Overall Customer Sentiment

Below Average

42% of reviews positive, 56% negative

42%

positive

Positive42%
Neutral2%
Negative56%

Sentiment Balance

Covering August 2026 — 52 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 19% of reviews in this period, with 79% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

14.4%

Product Quality

13.8%

Problem Resolution

13.2%

Loyalty

12.8%

Customer Support

10.8%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 14.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH91/100

91/100

signal score

•Built from a negative-review share of 56.0% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating

5★

26.9%

4★

6.5%

3★

9.1%

2★

11.1%

1★

46.3%

Based on 2,100 analyzed reviews. Sentiment is slipping: 14.7% of reviews in the last three months were positive, compared with 19.8% in the three months before that.

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