Based on public reviews and response behavior.
100 reviews over 372 days (about 8.2 per month). Busiest month: 16% of reviews. Languages: en 92%, it 7%, da 1%.
General Retail & Marketplaces average: score 62.4, rating 4.21 stars, reply rate 35.5%, over 2,726 ranked companies · benchmark 11 Oct 2026
Score
69.0
Industry average 62.4
6.6 above average
Rating
4.26
Industry average 4.21
0.05 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,726 ranked companies in General Retail & Marketplaces (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 80.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
